A LITTLE HELP, WHEN YOU NEED IT

Let’s find your way.

From a first photo to a finished work, start with the question closest to yours.

Help questions

8 helpful answers

What do I need to start?

Choose a scene template in the App and use one clear, front-facing photo. Follow the photo requirements shown beside Create Now. The website uses existing scene examples; it does not accept or process your photos.

Can I change the video length?

Available video lengths and membership options are shown for your selected template in the App. Check those options before creating a task. The website displays App previews and does not purchase a plan or generate a video.

Can I add a prompt?

Some templates, including Rainy Night Lead, show optional Prompt settings. Other templates may not include that control. A prompt is an optional detail, not a guarantee of a particular result.

Where do my completed works appear?

The Works area in the App shows creation tasks and completed works. A completed work can be opened to view its playback controls and save action. Website screenshots are examples of that interface, not a live account.

What if a task pauses or fails?

The current App has task states for creating, paused, and failed. The available actions depend on the state: review the issue, continue a retry, choose another photo, or revoke a task. Follow the message shown on your task rather than assuming every issue has the same recovery.

What are Stars and membership?

Stars are the creation balance shown in the App. Membership plans, benefits, prices and renewal terms are shown in the App and the store confirmation before a purchase. This website does not sell plans or process payments.

How do I keep access to my account?

The App includes an email connection flow for account access and recovery. Connecting an email and switching an existing account are separate flows. The website does not sign you in or connect an email.

How can I request account deletion?

Open Account deletion and submit a contact email. Our team will follow up to verify ownership and review the request. Submission confirms receipt of a request; it does not confirm that an account exists or has been deleted. See the current Privacy Policy and Terms for applicable rules.

Open account deletion

TAKE YOUR NEXT SCENE WITH YOU

Start in the App.

Find Luniva on Google Play for Android.

AndroidView on Google Play

Open Luniva on Google Play for Android.

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LATEST APP V5 DESIGN

A closer look.

Luniva scene detail interface

The selected scene in the App.

These are existing App design captures, not a live account or generated result.